Dorothy Draper Home Reviews

I ordered from dorothydraperhome.com and I don’t know why, but the sizing just didn’t match what I was expecting. The measurements seemed a little off, and once I had it in my space, it looked smaller than it should have. The quality was fine overall, but having to deal with the return was kind of annoying. I just wish the size details had been more accurate.

I do like the style and the designs are cool, but it feels a little too bold once it’s actually in my room. It’s decent overall, just kind of annoying because I wanted it to stand out without completely taking over the space.

The communication was okay overall, but the replies took longer than I expected. I kind of regret not checking how responsive they were beforehand, because it made the whole process feel slower than it needed to be.

Just a warning for anyone thinking about ordering this — mine showed up with a chipped corner, and the box had a noticeable dent in it. It looked like it was packed decently, so I’m not sure where things went wrong, but it still arrived damaged. Customer service did eventually get back to me, but it took longer than I expected to get anything resolved. For the price, the whole experience was disappointing.

I was hoping for more ways to customize things, but there really weren’t many choices. I’m usually careful about picking something that fits my needs before committing, so the lack of options made me a bit hesitant.

I found a few things I really liked on dorothydraperhome.com and got a little excited, but I’m kind of regretting not paying closer attention before checkout. The pricing didn’t feel totally clear upfront, and some extra costs seemed to pop up later than I expected.

It’s not like the site is terrible or anything, but I do wish the full price, including shipping or any added fees, was easier to see earlier. I might have made a different choice if I’d known the final total from the start.

I ordered a chair cushion from dorothydraperhome.com thinking it would be a nice upgrade, but I was disappointed when it arrived. It looked great in the pictures, but the fabric felt thin and a little scratchy in person, not at all what I expected for the price.
After just a few days of regular use, the seams already looked like they were loosening and the cushion started going flat. On top of that, I felt like the terms or details weren’t as clear as they seemed when I ordered, which was frustrating. For what they charge, I expected much better quality and a smoother experience.

My order finally showed up three weeks late, and the whole process was really frustrating. I kept trying to get updates, but it felt like I was just a ticket number in the system instead of an actual customer waiting on something I paid for

The stitching is a little uneven here and there, not the best honestly... but it still works fine enough

Maybe it’s just me, but the shipping felt like it took way too long. My order showed up later than I was expecting, and the tracking updates weren’t very helpful most days, so I was kind of left guessing when it would actually arrive.

I’m giving it 2 stars because the item itself seems decent, but the color was way off from what was shown online. In the photos it looked much brighter and warmer, but when it arrived it was a duller, different shade. I even checked the listing on another screen to make sure it wasn’t just my phone. It was really frustrating since I was trying to match it to a room, and what made it more annoying is that I never got any follow-up after reaching out about it.

I don’t know, it’s just frustrating. I went to get a few things I actually wanted and they were out of stock again. Like, not just one item either. It’s kind of annoying when you keep checking back and it’s still the same situation

At first glance, it does look nice, and I can see why someone might be drawn to it. But once I started noticing the little details, a pattern kind of showed up: the finish, the feel, and the overall quality just don’t line up with the price. For what it costs, I expected a lot more

Once I placed the order and paid, it felt like they stopped caring. There was no tracking info, the order took way longer than expected, and I couldn’t get any clear updates. The lack of communication made me really uncomfortable and distrustful about the whole thing.

I returned my order weeks ago and I’m still waiting for the refund to come through. I’ve contacted support a few times, but I keep getting told it’s “processing” with no real update. it’s frustrating, and it makes me nervous about ordering again because I don’t want to take the risk of having my money tied up like this if something doesn’t work out.

Not gonna lie, it looks really nice and I like the style, but it does feel a little flimsy in person...

I had to keep following up just to get my refund, which was frustrating. The whole return process felt slow and more annoying than it needed to be.

I ordered some fabric from Dorothy Draper Home for a small chair project, and I was really happy with how it turned out.

The fabric feels nice and thick, not cheap or flimsy at all, and the print looked just like I was hoping it would. The colors were also really in person, which is always something I worry about when ordering fabric online.

It was easy to work with and feels like it will hold up well over time. I would definitely order again if I need fabric for another room.

I had an issue with my order, and getting it sorted was about way harder than it needed to be. The replies were slow, and it felt like they didn’t really read what I was saying. I’m still not happy with how everything ended up, and I don’t think I’d order from them again.

I’ll admit, the chair looks really nice in the pictures, and that’s pretty much why I bought it. But once I paid and it actually showed up, I started feeling like I’d been sold on the look more than the comfort. It’s stiff, hard, and I can’t sit in it for more than a few minutes without wanting to get up. The back support feels awkward too, not relaxing at all. For the price, I expected way better. I really wish I had tried it in person first because now I’m kind of skeptical of how they present it online